getting tested

Pearson's NYC misstep draws state education officials' concern

ALBANY — State education officials expressed doubt today about whether the testing firm Pearson, which has several contracts in New York, can handle its expanding workload.

“Obviously, the public is starting to question, I think, very aggressively with us whether or not they’re able to manage all of the things they’ve taken on,” New York State Board of Regents Chancellor Merryl Tisch said of Pearson, whose subsidiary testing company NCS Pearson, Inc. has a five-year, $32 million contract to create tests for the state.

Tisch, who has criticized the testing company before, was responding to Pearson’s latest misstep in test administration. On Friday, the New York City Department of Education said nearly 5,000 students were told they were ineligible for the city’s Gifted & Talented programs when they actually should have made the cut. Three separate errors took place during test grading, which Pearson oversaw, department and company officials both said.

Pearson has been in business with the city since at least 2003, securing more than $120 million in contracts to provide publishing materials, professional development services and, more recently, tests. NCS Pearson, Inc. began creating the city’s gifted tests in 2006 and received a new $5.4 million contract last year to continue its work. Pearson agreed to $500,000 in cost reductions and expenses, $80,000 of which will cover communications and outreach to affected families.

Pearson currently has 11 active city contracts worth more than $50 million, according to a review of the city comptroller’s Clearview online database.

The state’s relationship with Pearson is less established. It didn’t start working with Pearson until 2010, when it hired the company to scale the state’s field tests. A few months later, Pearson won a $32 million contract to help the state design new assessments aligned to the Common Core, a deal that runs until December 2015.

Last year, in the first year running the state’s testing program, the company was widely criticized for including exam questions that included nonsensical reading passages and some errors.

Tisch said this year’s English exams, the first to be aligned to the new standards, “had none of the issues that we had last year.” But she said Pearson didn’t deserve all of the credit. Following last year’s issues, the state cracked down on Pearson, ordering the publishing giant to agree to make changes to the way it administers the tests moving forward.

“I’d remind everyone that Pearson didn’t do those alone,” Tisch said. “We had our team working with them and overseeing it. So obviously I’d like them to be able to manage themselves.”

A Pearson spokeswoman said the company is determined to show that it can handle the work it has been hired to do. “We understand these concerns and take them very seriously,” said the spokeswoman, Susan Aspey. “We’re absolutely committed to meeting and exceeding our contract obligations in service to the people of New York.”

Pearson also runs the testing programs of several other states, including Texas, Kentucky, and Illinois. Bronx Regent Betty Rosa said Pearson’s broadening portfolio might be starting to damage what she said had been a good reputation at administering gifted and talented programs for the city.

“They’ve always had a good history with this test,” she said. But, she added, “if you spread yourself out too thin sometimes that’s an issue.”

The criticism comes at a critical moment for Pearson. As states consider whether to adopt Common Core-aligned reading and math tests that are produced by groups of states, Pearson must prove its value or risk losing a major segment of its market. New York State is working with one of the testing consortiums but has not yet committed to administering its tests, which would be available for the first time in 2015.

For now, city officials criticized Pearson but said they were prepared to continue the relationship.

“I have told the company’s officials in no uncertain terms that I expect this will never happen again,” Chancellor Dennis Walcott said in a statement last week. Today, he added, “Pearson is a big company, and what they did was totally unacceptable.”

What's Your Education Story?

As the 2018 school year begins, join us for storytelling from Indianapolis educators

PHOTO: Dylan Peers McCoy/Chalkbeat
Sarah TeKolste, right, and Lori Jenkins at a Teacher Story Slam, in April.

In partnership with Teachers Lounge Indy, Chalkbeat is hosting another teacher story slam this fall featuring educators from across the city.

Over the past couple of years, Chalkbeat has brought readers personal stories from teachers and students through the events. Some of our favorites touched on how a teacher won the trust of her most skeptical student, why another teacher decided to come out to his students, and one educator’s call to ramp up the number of students pursuing a college education.

The event, 5:30 p.m. Thursday, Sept. 13, is free and open to the public — please RSVP here.

Event details:

5:30 p.m. to 7:30 p.m.
Thursday, Sept. 13, 2018
Tube Factory artspace
1125 Cruft St., Indianapolis, IN 46203
Get tickets here and find more on Facebook

More in What's Your Education Story?

School safety

Hiring more security officers in Memphis after school shootings could have unintended consequences

PHOTO: Jahi Chikwendiu/The Washington Post/Getty Images

Tennessee’s largest district, Shelby County Schools, is slated to add more school resource officers under the proposed budget for next school year.

Superintendent Dorsey Hopson earmarked $2 million to hire 30 school resource officers in addition to the 98 already in some of its 150-plus schools. The school board is scheduled to vote on the budget Tuesday.

But an increase in law enforcement officers could have unintended consequences.

A new state law that bans local governments from refusing to cooperate with federal immigration officials could put school resource officers in an awkward position.

Tennessee Education Commissioner Candice McQueen recently reminded school personnel they are not obligated to release student information regarding immigration status. School resource officers employed by police or sheriff’s departments, however, do not answer to school districts. Shelby County Schools is still reviewing the law, but school board members have previously gone on the record emphasizing their commitment to protecting undocumented students.

“Right now we are just trying to get a better understanding of the law and the impact that it may have,” said Natalia Powers, a district spokeswoman.

Also, incidents of excessive force and racial bias toward black students have cropped up in recent years. Two white Memphis officers were fired in 2013 after hitting a black student and wrestling her to the ground because she was “yelling and cussing” on school grounds. And mothers of four elementary school students recently filed a lawsuit against a Murfreesboro officer who arrested them at school in 2016 for failing to break up a fight that occurred off-campus.

Just how common those incidents are in Memphis is unclear. In response to Chalkbeat’s query for the number and type of complaints in the last two school years, Shelby County Schools said it “does not have any documents responsive to this request.”

Currently, 38 school resource officers are sheriff’s deputies, and the rest are security officers hired by Shelby County Schools. The officers respond and work to prevent criminal activity in all high schools and middle schools, Hopson said. The 30 additional officers would augment staffing at some schools and for the first time, branch out to some elementary schools. Hopson said those decisions will be based on crime rates in surrounding neighborhoods and school incidents.

Hopson’s initial recommendation for more school resource officers was in response to the school shooting in Parkland, Florida, that killed 17 people and sparked a wave of student activism on school safety, including in Memphis.

Gov. Bill Haslam’s recent $30 million budget boost would allow school districts across Tennessee to hire more law enforcement officers or improve building security. Measures to arm some teachers with guns or outlaw certain types of guns have fallen flat.


For more on the role and history of school resource officers in Tennessee, read our five things to know.


Sheriff’s deputies and district security officers meet weekly, said Capt. Dallas Lavergne of the Shelby County Sheriff’s Office. When the Memphis Police Department pulled their officers out of school buildings following the merger of city and county school systems, the county Sheriff’s Office replaced them with deputies.

All deputy recruits go through school resource officer training, and those who are assigned to schools get additional annual training. In a 2013 review of police academies across the nation, Tennessee was cited as the only state that had specific training for officers deployed to schools.